RIMS®: Real Estate Information Management System
RIMS is a procurement and workflow management system that connects lenders with their preferred vendors and information providers in a secure, compliant environment. With a network of 62,000 bank users and 30,000 vendors on its platform, it is the technology platform supporting real estate lending due diligence workflows for appraisal, valuation, environmental, construction, and flood services.
Features and Benefits
Streamline Lending Workflow
RIMS is easily configurable to meet most lending workflow processes and has role-based permissions allowing employees to view and edit what they are allowed. Lenders using RIMS report efficiency improvements that lead to increased loan volume capacity without taxing existing staff.

Manage Vendors Efficiently
Vendors use RIMSCentral, an online portal where vendors can securely acknowledge the assignment or submit a bid. The secure document collaboration allows lender personnel to upload assignment details for the vendors to view and download, and vendors are then able to safely upload their reports and invoices to the lender.

Leverage Reputable Catalog Partners
RIMS offers a wide range of built-in data and services from third-party sources including AVMs, evaluations, flood certifications, and custom market information reports from some of the most respected names in the industry.

Automate Residential Lending
When it comes to residential workflows, RIMS offers customized auto-award capabilities, ranging from simple round-robin assignment to weighted assignment based on variables such as geographic proximity, experience, rating, and price. Lenders can opt-in for automated appraisal report rules checking, including UAD compliance and Fair Lending checking.

LightBox Fundamentals
LightBox Fundamentals: AI-Powered Appraisal Intelligence for Lenders
LightBox Fundamentals transforms static commercial appraisal documents into structured, searchable data delivered instantly via an Excel Add-In. Powered by AI, it eliminates manual data entry, reduces turnaround times, and brings portfolio-level insights to credit, risk, and compliance teams.
- High Accuracy: Powered by a custom AI + Heuristic Engine trained solely on narrative appraisals
- Real-Time Excel Integration: For instance access to 80+ key fields and metrics
- Zero Setup Needed: Minimal learning curve, realize immediate value

LightBox Marketplace
Why Our Lenders Love It:
The industry’s only marketplace connecting lenders and vendors directly, making it the largest and most powerful platform of its kind. With unmatched scale and reach, we facilitate millions in fees associated with transactions annually.
Our LightBox Marketplace is a vendor-agnostic, digital platform uniquely designed to connect LightBox Lenders with a network of vetted 3rd Party Vendors, providing non-procuring report services (i.e. Evaluations or inspections).
- Seamless Integration: with Collateral360 and RIMS – allowing for a smooth workflow management and data exchange
- Centralized Management: Lenders can manage all 3rd party relationships in one place, simplifying the procurement process and improving vendor oversight
- Compliance & Risk: automatically ensures all vendors meet industry standards and regulatory requirements
- Multiple Providers: enables a competitive environment where multiple service providers can offer similar services at different rates
- Scalable & Flexible: accommodating increasing volumes and evolving service requirements without compromising efficiency
- Friendly Interface: intuitive and easy-to-use system, simplifying the ordering process and management of vendors
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