CUSTOMER SUPPORT
Customer Support
Our dedicated Customer Support Team is here to help you thrive. Reach out with any questions related to your account.
Support by product
EDR®
+1 (800) 352-0050customercare@edrnet.comCollateral360®
+1 (866) 475-1272, Option 1lendersupport@lightboxre.comPARCEL
+1 (866) 475-1272, Option 2parcelsupport@lightboxre.comLightBox Vision℠, SmartFabric℠ & APIs
+1 (205) 974-6533support-dmp@lightboxre.comRIMS®
+1 (866) 319-7467support@exactbid.comRIMSCentral®
+1 (866) 319-7467support@rimscentral.comReport Writer
+1 (866) 319-7467reportwritersupport@lightboxre.comValuation
+1 (888) 732-8811valuationsupport@lightboxre.comLightBox Fundamentals
+1 (888) 732-8811addinsupport@lightboxre.comReal Capital Markets®
+1 (760) 602-5080clientservices@RCM1.comClientLook®
+1 (888) 552-5665support@clientlook.comPZR®
+1 (800) 344-2944orders@pzr.com
8:30am to 8:00pm EST, Mon-Fri
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